Gaining a business advantage by creating and managing emails to the best possible standard:
- Curbing the torrents of unfocussed emails - recovering productivity.
- Transforming email techniques - recovering productivity.
- Preventing email blunders - avoiding expensive mistakes and increasing morale.
High Efficiency Skills: unique programmes of e-learning, training and tools that change behaviour within teams and across entire organisations, to bring about more considered, focused and action-oriented communications.
Email: fully loaded costs
Employees use up around two hours of each day just doing email, according to official UK and US figures.
This large influx of email takes a large chunk out of each person’s working day. It also drives many staff to jump reactively from one issue to the next, instead of setting priorities and planning their work effectively.
By cutting the time that managers and staff have available for creative thinking, it also reduces the capacity of the organisation to solve problems and innovate.
Email: hidden liability
Ever more organisations are suffering from lost management time and high costs when staff take them to court or tribunal in response to offensive, ill-considered emails from their colleagues or manager.
Many people do not know what is and what isn’t appropriate in an email; nor do they realise that every email they send is permanently recorded.
Proven solutions
High Efficiency @ email addresses these issues, minimising the risk of inappropriate email and reducing the productivity cost of poor email communication.
We deliver programmes of on-line and face-to-face training that make immediate, measurable improvements to your email culture.
Our clients and their staff are benefiting from the skills and knowledge that give them back control of their email, to consistently:
- Create emails that get actioned
- Avoid wasting anybody's time
- Avoid serious email pitfalls
- Cope easily with an ever-growing inbox
- Know when to use alternative ways of communicating
Flexible approach
Our clients all have their own distinct culture, structure and communication challenges. To work most effectively within this context we put together programmes that can combine:
- Flexible e-learning, delivered over your intranet
- Face-to-face workshops for small teams and key influencers
- Condensed executive coaching sessions
- Induction courses for new-hire staff
Our credentials
We have developed all of our High Efficiency programmes from sound research and from many years experience within large organisations.
Our customers include major businesses and smaller, regional organisations. All of them rate highly the experience and the return on investment from our High Efficiency programmes.
Next Steps
Please contact us (call +44 (0)845 658 0986) to discuss how you could achieve higher efficiency with a surprisingly small investment of time.